About Us
Do you need to increase capacity or increase operational efficiency in your business?
Result has been helping businesses increase capacity and improve operations since 2006
Our team of 'hands-on' consultants is dedicated to delivering exceptional results by understanding your challenges and goals.
We work with your people to craft customised improvement roadmaps, and help implement sustainable solutions that improve capacity or operational efficiency.
We don't employ juniors, we only have experienced team members that can forensically analyse your business and deliver answers quickly.
As specialists in aviation, rail, manufacturing and other industries, we can really help you deliver a 'step change' in operational efficiency and capacity.
We also, guarantee the result. Projects can last from a few weeks to several months – the only things that’s set in stone is the guarantee!
We have supported clients in Aviation, Rail, Manufacturing, FMCG and Telecoms
Do you need to increase capacity or increase operational efficiency in your business?
Most organisations undertaking change, want to improve, and become more profitable.
We help you do it quicker! We help you BE BETTER, FASTER!
Our Services
Result are widely recognised as the leading authority in airport security checkpoint design and optimisation. Since 2006, we have conducted extensive research and worked at over 25 international airports in over 30 checkpoints with measurable gains in throughput, customer experience, and operational efficiency, without costly infrastructure upgrades.
We help infrastructure operators, at airports and railway stations increase passenger capacity and ensure it all works from a customer experience perspective.
Achieve operational excellence with our tailored solutions that streamline processes, enhance productivity, and drive cost efficiencies within your organisation.
Why Choose Us?
What most consultants do
Hand over complex, dense reports
Teach theory in a vacuum
Leave after the "plan" phase
Often assign junior analysts who spent their last project in a completely unrelated industry
Result's model offers a flexible, 'Data-Led' approach to improving operational performance, with a focus on behavioural change linked to process optimisation.
Our Lean Six Sigma background provides a forensic approach to improvement which drives rapid results.
Traditional consultancies love long, drawn-out discovery phases that drain your budget. Our unique Rapid Problem-Solving methodology gets to the point fast
What RESULT delivers
We co-design and implement, we don’t just advise
Deploy industry-specialist experts to solve live workplace challenges
Stay through the operational improvement phase and help deliver sustainable results
Industry specialists, not generalist "Smart Suits"
We roll our sleeves up and get stuck-in!
Our Numbers
At RESULT, we believe that transparency is essential for both growth and visitor loyalty. Below you’ll find our latest stats and numbers. If you have any questions, please don ’t hesitate to contact us today
30+
Airport Checkpoint Projects
90+
Clients Served
£150M+
Added shareholder value
130+
130+
Individual projects completed
£85M+
Tangible Annualised Savings
Individual Projects Completed
100%
Client Satisfaction Rate
£120M+
In Added Shareholder Value
Industries and clients
Aviation and Rail
Manufacturing,Telecoms and others
Meet Our Team
A team of experienced consultants who can help solve some of our clients toughest issues....FAST!
Andy Boyd
Founder and Managing Director
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Lean Six Sigma Master Black Belt
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Aviation Security and borders specialist
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Operational Excellence practitioner
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30 years in consultancy
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Simulation Modelling specialist
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Author of 'Optimising Airport Security'
Charles Brindley
Associate Principle Consultant
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Customer Experience Specialist
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Building spatial design
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Building optimisation
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Operational readiness
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20 years in consultancy
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World class operations
Janette Keen
Senior Consultant
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Warehousing & Logistics specialist
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Head of Result Training
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Business administration specialist
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Lean Six Sigma Green Belt
Vernon Rozycki
Associate Senior Consultant
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Aviation Security optimisation
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Border process optimisation
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Aviation airfield & ramp specialist
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Change management
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Process optimisation
Anita Shingadia
Associate Senior Consultant
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30 years in aviation
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Business transformation
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Change management specialist
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Stakeholder engagement
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Global travel technology
Tom Hardiman
Associate Principle Consultant
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Aviation head of security, Heathrow
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Business transformation
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Change management specialist
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Security and border operations
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ACI member
Francesca Zanellotti
Senior Consultant
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Lean Six Sigma Green Belt
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Change consultant
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15 years in aviation
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Aviation security trainer
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Conops development
Associate Consultant
Nick Crane
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Aviation security specialist
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Aviation change management
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Transport consultancy
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Data and insight
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Future technology and AI
Case Studies
We take a forensic, data-led approach to optimisation with techniques built around a 'Lean-Six Sigma' methodology. We work with clients to improve SYSTEMS, PROCESSES and PEOPLE in a combined way to create lasting behavioural change.
Testimonials
“…. Thanks to the broad, long standing and profound experience of you Andy and your team in the field of optimizing security checkpoints, the situation at our checkpoint was thoroughly analyzed, and the proposed solutions are both easy to implement as well as sustainable and will reach the pre-defined goals. Even so our contract comes to an end, the foreseen goals were achieved, so if it seems adequate for us we would count on your expertise and Result again anytime.”
- Stefan Conrad, Chief Operating Officer, Zurich Airport
“….Given the focus I have had to give on other work and our operation during the recent weeks Chris (Result Team Member) has been instrumental in ensuring we are kept up to date, helping drive forward CI and utilising LEAN and Six Sigma methodologies. I just wanted to take a few moments to recognise Chris' skill set, knowledge and excellent data analysis work that has helped us greatly arrive at the position we have and hopefully embrace the recommendations going forward.”
– Dave Reed, British Airways Heathrow Operations Manager
In just one week their unique analysis process brought great clarity and detail to the issues and operational complexities facing our business. They quantified opportunities and identified the key levers for action
- Director of Operations, Vaillant Hepworth Group
Your team has identified significant cost savings and has given us some real insight into how we can operate more efficiently….this has been a great exercise and will help us in our next tender submission
- Operations Director, Cleaning account ISS
Absolute pleasure working with yourself, Andy and the other guys over this year. I think yesterday’s presentation was testimony to the excellent working relationships we’ve established through the year, as the output and findings were well thought out, applied and extremely valuable. The team working between yourselves, Graham and James, and the wider Arqiva teams has been great to see, and has stood out through a turbulent year for Arqiva IS delivery.
- Darren Davies, Head of Business Solutions, Mobile and Fixed Networks, Arqiva
RESULT provided improvement support to Invotec over ten months. They are excellent business analysts and they have a very sound grasp of improvement thinking and methodologies, way beyond the normal consultancies. It was a pleasure to work with them in the development and delivery of the Invotec Improvement Way.
- Stuart Swalwell, Continual Improvement Leader, Invotec
RESULT have comprehensively tested the operability of T2’s most critical passenger sensitive piece of equipment – the air bridges & stand design. This is the first piece of kit a passenger encounters when they arrive at T2 and the last piece they see as they depart – the significance of this success story / event cannot be underestimated
- Airside Operational Readiness Manager, Heathrow Airport
RESULT really helped us introduce Lean 6 Sigma frameworks at a time when we needed some inspiration to improve our operations. We now have a framework for daily and weekly improvement
- Managing Director, Ford Motor Company, Dagenham
The work has consistently been referred to in the highest standards by those benefiting from it. In particular, the work done around check-in processes and creating a “users guide” as opposed to a series of impenetrable processes has been identified as the “blueprint” for how to get things done.
- T2 Head of Terminal Operations and Passenger Experience, Heathrow Airport
This is a challenging and demanding role that draws on RESULT's capability to understand complex procedures and work with a multitude of stakeholders across the business from a wide variety of organisations and control authorities. Laura’s determination to improve on existing processes is shown in her tenacity to relentlessly dig down into the detail, and work collaboratively to produce workable solutions to a complex operational environment.
- Graham Wilks, Boarding processes, Heathrow Airport



























