.png)
Case Studies
We take a forensic, data-led approach to optimisation with techniques built around a 'Lean-Six Sigma' methodology. We work with clients to improve SYSTEMS, PROCESSES and PEOPLE in a combined way to create lasting behavioural change.
Testimonials
“…. Thanks to the broad, long standing and profound experience of you Andy and your team in the field of optimizing security checkpoints, the situation at our checkpoint was thoroughly analyzed, and the proposed solutions are both easy to implement as well as sustainable and will reach the pre-defined goals. Even so our contract comes to an end, the foreseen goals were achieved, so if it seems adequate for us we would count on your expertise and Result again anytime.”
- Stefan Conrad, Chief Operating Officer, Zurich Airport
“….Given the focus I have had to give on other work and our operation during the recent weeks Chris (Result Team Member) has been instrumental in ensuring we are kept up to date, helping drive forward CI and utilising LEAN and Six Sigma methodologies. I just wanted to take a few moments to recognise Chris' skill set, knowledge and excellent data analysis work that has helped us greatly arrive at the position we have and hopefully embrace the recommendations going forward.”
– Dave Reed, British Airways Heathrow Operations Manager
In just one week their unique analysis process brought great clarity and detail to the issues and operational complexities facing our business. They quantified opportunities and identified the key levers for action
- Director of Operations, Vaillant Hepworth Group
Your team has identified significant cost savings and has given us some real insight into how we can operate more efficiently….this has been a great exercise and will help us in our next tender submission
- Operations Director, Cleaning account ISS
Absolute pleasure working with yourself, Andy and the other guys over this year. I think yesterday’s presentation was testimony to the excellent working relationships we’ve established through the year, as the output and findings were well thought out, applied and extremely valuable. The team working between yourselves, Graham and James, and the wider Arqiva teams has been great to see, and has stood out through a turbulent year for Arqiva IS delivery.
- Darren Davies, Head of Business Solutions, Mobile and Fixed Networks, Arqiva
RESULT provided improvement support to Invotec over ten months. They are excellent business analysts and they have a very sound grasp of improvement thinking and methodologies, way beyond the normal consultancies. It was a pleasure to work with them in the development and delivery of the Invotec Improvement Way.
- Stuart Swalwell, Continual Improvement Leader, Invotec
RESULT have comprehensively tested the operability of T2’s most critical passenger sensitive piece of equipment – the air bridges & stand design. This is the first piece of kit a passenger encounters when they arrive at T2 and the last piece they see as they depart – the significance of this success story / event cannot be underestimated
- Airside Operational Readiness Manager, Heathrow Airport
RESULT really helped us introduce Lean 6 Sigma frameworks at a time when we needed some inspiration to improve our operations. We now have a framework for daily and weekly improvement
- Managing Director, Ford Motor Company, Dagenham
The work has consistently been referred to in the highest standards by those benefiting from it. In particular, the work done around check-in processes and creating a “users guide” as opposed to a series of impenetrable processes has been identified as the “blueprint” for how to get things done.
- T2 Head of Terminal Operations and Passenger Experience, Heathrow Airport
This is a challenging and demanding role that draws on RESULT's capability to understand complex procedures and work with a multitude of stakeholders across the business from a wide variety of organisations and control authorities. Laura’s determination to improve on existing processes is shown in her tenacity to relentlessly dig down into the detail, and work collaboratively to produce workable solutions to a complex operational environment.
- Graham Wilks, Boarding processes, Heathrow Airport
